5%
of B2C delivery addresses do not exist in official land registries or international databases
Postal services
Today, postal addressing must evolve beyond its traditional function and integrate the digital infrastructure (GPS) that connects people, places and services within modern, international economies.
Online commerce generated 131 billion parcels worldwide in 2025 and is heading towards 178 billion by 2031. Cross-border flows are outgrowing domestic ones, as marketplaces such as Temu and Shein bypass local postal distribution and ship orders straight from their warehouses.
Integrators with an in-house customs brokerage service are gaining market share, while postal operators are losing volumes because of limited visibility on shipments and poor delivery service quality in destination countries.
Source: Mordor Intelligence — Courier, Express and Parcel (CEP) market
Key figures on cross-border exchanges between postal operators
25%
of poorly formatted addresses generate geocoding errors that affect deliveries
100%
of undelivered parcels are refunded by the e-merchant
Issues
For international shipments, postal operators must verify that both the delivery and the sender addresses actually exist: shipping a parcel to a non-existent address generates unnecessary customs fees, erodes the trust of postal customers, damages the operator's image with recipients and, ultimately, costs market share to ever more numerous competitors on the parcel market.
Solutions
- SORTANDGROUP SOLUTIONS, an expert in addressing and geocoding, operates worldwide and integrates the precise geographic coordinates (GPS) of every address to validate and identify delivery points.
- An integrated and certified solution, built into the UPU's CDS customs declaration platform.
- An existence score: our address validation solutions check every field of an address and score it.
99.95%
quality on address validation
200/s
requests per second
240+
countries covered
194
UPU certified posts
Delivery address (GB)
61BanburyBracknellRG12 0QLUnited Kingdom
Validation score per field
- Number1.0
- Complement1.0
- Street1.0
- Postcode1.0
- City1.0
- Country1.0
OK — existing and complete addressvalid
Delivery address (AU)
97CCarmick WayFerndale6148Australia
Validation score per field
- Number0.0
- Complement0.0
- Street1.0
- Postcode1.0
- City1.0
- Country1.0
KO — no street numberinvalid
Advantages
- Customer satisfaction — better customer satisfaction for shippers.
- Transfer of liability — invalid addresses are returned to the shipper.
- Less after-sales — fewer disputes and less after-sales service.
- Higher margin — no more unnecessary terminal fees.
- Competitive edge — a gain in market share.
- Valid addresses are free — only invalid addresses are charged.
- Zero investment — already implemented in the UPU's CDS application.
Why?
Addressalidation
Identify undeliverable addresses prior of shipping drives out unnecessary costs from supply chain, terminal dues and returns!
Economic Stakes : 2 to 5% of incorrectly entered addresses generate significant costs for all players in the postal supply chain.
Depending on the reason for the invalidity, the actions to be taken differ; this is why we classify invalid addresses with different status.
Quick start on CDS
Go to the "Address Validation Provider" tab and enter the token that will be provided to you after contracting.
Then you can use immediately the service and also submit your addresses.
What about the pricing ?
Pricing depends on your volume, expected service level and integration scope. We can help you define the right operating model before implementation.
Valid address
$0.00
Invalid address
$0.14